Three Documents, One Check

From Pending Check To Verified Player At Woo Casino

Every licensed operator runs this check to confirm who you are; at Woo Casino it is normally handled within 26 hours.

Licensed in AnjouanOperating under ALSI-837018 since 2013, audited by Gaming Laboratories International and iTech Labs.

Six Facts

Paperwork First, Payout After

Read this table before you upload anything, so nothing stalls later.

Who checks

Woo Casino LLC

License

Anjouan Offshore Finance Authority, ALSI-837018

How long

26 hours

Mandatory

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

Near The Finish

A Straight Path Through Verification

This removes the worry that a small detail in a photo will cost you another wait.

The Documents Area

Open your profile and look for the documents area; the exact label sits inside the account menu, not on the main page.

Corners Inside The Frame

Upload a photo ID first. Watch the edges: all four corners must sit inside the frame, and glare from a lamp will hide the print.

Same Name, Same Address

Send proof of address dated within living memory of the account, matching the name on your ID exactly, with your street and postcode readable.

One More Photo At Most

Wait for the team to work through the queue, usually inside 26 hours. Keep an eye on your inbox for one request to retake a blurred shot.

What To Send

Send The Right Copies The First Time

Woo Casino keeps the list short and the standard plain, so most players pass on one attempt.

Photo ID

ConfirmsYour name, date of birth and face

Must showFull colour photo, all four corners visible, no glare

Proof of address

ConfirmsWhere you live now

Must showYour name, street address and a recent date

Payment card image

ConfirmsThe card you deposited with is yours

Must showFirst six and last four digits, middle covered

From Refused To Approved

Reshoot Without The Glare. A blurry or cut photo hides the corners, the expiry date or the security print, so the check cannot confirm the document is genuine. Reshoot in daylight with all four corners inside the frame Hold the phone still until the focus locks

Details That Do Not Match? Details that differ from your account profile stop the check, because the name and address on the paper must match what you registered. Compare the spelling on the card with your profile Update your address before you resend

How Old Is Too Old? A proof of address that is too old is refused, as the check needs a recent bill showing where you live now. Send a bill issued within the last three months Pick a page that shows your full name and address

Say It Once, Move On

Our licence from the Anjouan Offshore Finance Authority (ALSI-837018) obliges us to know the origin of funds that pass through the casino. Treat it as paperwork every licensed operator runs, not as a suggestion that you did anything wrong.

Depending on your case, the check may ask for one or more of the following.

Recent bank statement
Payslips from your employer
Tax return or income summary
Sale contract for a property or vehicle
Dividend or investment statement

No Guesswork

Clear The Check Before It Bites

Knowing the moments the check arrives means no surprise when a payout pauses.

Why Check A New Card?

Adding a payment method that is new to your account brings a short check, so the card or wallet is confirmed as yours before it is used for a payout.

Before The Higher Limit

Raise a deposit limit and we may ask for documents again, because a higher limit changes how much money moves through the account.

Your First Payout

Requesting your first withdrawal brings the identity check, and it must be complete before any payout leaves the casino.

Proof Of Age, Once

An age check can arrive at sign-up or before a payout, and a photo ID showing you are 18 or older settles it.

At The Check Stage

What Trips Up Most Players

Woo Casino keeps the queue moving by answering the usual questions before you open a chat.

Will I need to send my documents in again after the first time?+

Usually not. Once the team accepts your set, it stays on file and later payouts skip the document stage. You would only be asked again if a document expires or your personal details change.

Is my ID safe when I send it through the site?+

Yes. Files travel over 256-bit TLS encryption and are seen only by the team handling the check. Your details stay tied to your own account and are not shared for marketing.

What do I do if a document comes back refused?+

Read the reason attached to the refusal, then send a fresh copy fixed to that point. Blur, glare and cropped edges cause most refusals, so retake in daylight with the full card or page in shot.

Why is Woo Casino asking about where my money comes from?+

The source of funds question is a routine part of the license held under ALSI-837018. It is not an accusation: the team must confirm that stakes come from lawful income, and a bank statement or payslip usually answers it.

How long does the check take to finish?+

Give it 26 hours. Most sets are cleared well inside that window, and the clock starts once a complete set has landed with the verification team. Send it early in the day to avoid waiting overnight.

When does the check actually need to be done?+

At the latest before your first withdrawal, as the license requires. Woo Casino may also ask at registration or after the first deposit, so having the documents ready saves a pause later.